Zoom [Acc] iClean/PRO/MAX Parts
Zoom [Acc] iClean/PRO/MAX Parts

[Acc] iClean/PRO/MAX Parts

$15.90 $25.90
Jump to reviews

Notice : Spare parts of iClean, iClean PRO and iClean MAX are not compatible with each other

Advice : After each time mopping, take out fluffy roller, HEPA filter, dirty water tank, put them in windy area to dry for 12 hours.

    • Warranty T&C

    Warranty is automatically activated when product is shipped to buyer. Airbot warranty covers major electronics components and motor.

    It DOES NOT cover :

    1. Any damages due to human mistake, misuse, misconduct
    2. Scratches, dent marks, or any other mechanical mark on product
    3. Degradation of battery
    4. Consumable parts such as fluffy brush, HEPA filter, roller wheels, dust cup, which are subjected to wear and tear

    For warranty service, you are hereby agree that
    1. After engineer inspection, faulty components will be replaced with brand new components.
    2. Warranty returning fee is born by buyers, re-delivery fee is borned by seller.
    3. Once product is unboxed and item is used, option to return / refund is no longer accepted due to warranty activation and hygiene reasons.

    Inspection & Cleaning Fees
    • $20 inspection fee will be charge if no issue found.
    • Cleaning fee will be charged if machine is found to be filthy (dust bin not emptied, pet fur & hair stuck, pests found in machine)

    *For warranty and exchange, returning cost is borne by customer, re-delivery cost is borne by seller.*

    Warranty T&C

    Warranty is automatically activated when product is shipped to buyer. Airbot warranty covers major electronics components and motor.

    It DOES NOT cover :

    1. Any damages due to human mistake, misuse, misconduct
    2. Scratches, dent marks, or any other mechanical mark on product
    3. Degradation of battery
    4. Consumable parts such as fluffy brush, HEPA filter, roller wheels, dust cup, which are subjected to wear and tear

    For warranty service, you are hereby agree that
    1. After engineer inspection, faulty components will be replaced with brand new components.
    2. Warranty returning fee is born by buyers, re-delivery fee is borned by seller.
    3. Once product is unboxed and item is used, option to return / refund is no longer accepted due to warranty activation and hygiene reasons.

    Inspection & Cleaning Fees
    • $20 inspection fee will be charge if no issue found.
    • Cleaning fee will be charged if machine is found to be filthy (dust bin not emptied, pet fur & hair stuck, pests found in machine)

    *For warranty and exchange, returning cost is borne by customer, re-delivery cost is borne by seller.*

    [Acc] iClean/PRO/MAX Parts

    $15.90 $25.90

    Customer Reviews

    Based on 2 reviews
    0%
    (0)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    100%
    (2)
    s
    s.c.

    you didn't give the model as advertised.

    D
    D.T.
    Inflexibility in business

    Purchased a wrong item, wrote in to ask if it was possible to have it changed, stating that I will cover the cost of delivery. No response. Will not support your brand again.

    Dear valued customer,

    Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. We strive to provide excellent customer service and we understand the importance of flexibility in our business. We regret that we did not meet your expectations in this situation. We will make sure to communicate better in the future. Thank you for your feedback and we hope to have the opportunity to serve you better in the future.

    Can you provide us your order number so that we can follwo up with you regarding this mattter?

    Best regards,
    Airbot CS team